General terms and conditions of trade of the Slackline-Tools GbR, comprising Jörg Helfrich, Fabian Müller and Tillmann Müller, and

Jörg Helfrich, Fabian Müller & Tillmann Müller GbR  
Managing directors: Jörg Helfrich, Fabian Müller & Tillmann Müller 
Koberleweg 17 
78464 Konstanz/ GERMANY

Field of application

These General Terms and Conditions of Trade shall be exclusively applicable to the business relationships between Jörg Helfrich, Fabian Müller & Tillmann Müller GbR, Koberleweg 17, 78464 Constance and the customer. Contradictory terms and conditions or terms and conditions deviating from these GTCT shall not be accepted by Jörg Helfrich, Fabian Müller & Tillmann Müller GbR and shall be contradicted explicitly herewith. Contradictory terms and conditions of trade of the customer shall only be applicable, if Jörg Helfrich, Fabian Müller & Tillmann Müller GbR, and, approved these explicitly and in writing.

Accomplishment of the agreement

The representation of the products with shall not constitute any legally binding offer,  but an online catalogue without any commitment. By ordering you provide us with a binding offer to conclude the agreement with you. The ordering procedure shall be implemented by sending all your details to us via email. By shipping the goods to you we shall accept the offer (your order) as regards to contract conclusion. As regards to orders with and, the agreement shall be concluded with: Jörg Helfrich, Fabian Müller & Tillmann Müller GbR, and, managing directors: Jörg Helfrich, Fabian Müller & Tillmann Müller, Koberleweg 17, 78464 Constance, email: info(at)slackline-tools(dot)de 

Cancellation policy

Right of cancellation
Any customer shall have the right to cancel his/her contractual statement in writing (e.g. letter, email, fax) or – if the goods are transferred to you before the period expires – by returning the goods without stating any reasons and within 2 weeks of receipt of goods. The termination period shall commence upon receipt of this notification in writing, however not before receipt of the goods by the recipient (in the case of recurring delivery of similar goods not before receipt of the first partial delivery) and not before we complied with our obligation to provide information in accordance with article 246 § 2 in conjunction with § 1 paragraph 1 and paragraph 2 EGBGB (Introductory Act to the German Civil Code), as well as our obligations in accordance with § 312e paragraph 1 sentence 1 BGB (German Civil Code) in conjunction with article 246 § 3 EGBGB either. The revocation period shall be deemed observed if the goods are returned or the notice of cancellation is submitted in a timely manner. 
The notice of cancellation shall be sent to: Jörg  Helfrich, Fabian Müller & Tillmann Müller GbR,, Koberleweg 17, 78464 Constance,  email: info(at)slackline-tools(dot)de

Cancellation consequences
In the event of effective cancellation any mutually received payments or goods shall be refunded or returned and possible benefits derived (e.g. interest) shall be returned as well. In the event the customer is not able to return the goods or he/she can only return them partially or in a deteriorated condition, then the customer shall be obliged to value replacement. In the case of goods surrendered this shall not be applicable if the deterioration of the goods is brought about solely by an inspection thereof – such as would have been possible for you e.g. in a retail shop. For the rest, you may avoid any obligation to provide compensation for any deterioration of the goods caused by the intended use, by not using the goods as your own property and refraining from all actions that may affect their value. Goods suitable for delivery by parcel are to be returned at our risk. You shall have to bear the costs of return delivery if the goods delivered correspond to the ones ordered and if the price of the goods to be returned does not exceed the amount of € 40.00 or – in the case of a higher price of the goods – if you have not paid the price or any contractually agreed instalment on the date of cancellation as yet. Otherwise, return delivery will be free of charge for you. Items not suitable for delivery by parcel will be picked up at your place. Obligations concerning the refund of payments must be complied with by you within a period of 30 days. The period shall commence at the time you send your cancellation notice or the goods for you; for us it will commence upon receipt of the aforementioned.
End of cancellation policy

Storing of wording of contract

Your order and the according data will be retained by us. You will have the  option of printing an order confirmation. For this, the confirmation email provided by us  as regards to your order shall be sufficient. 

Figures and descriptions

The product photos and descriptions shall be subject to change. These may partially deviate  from the ordered/delivered products.


The prices specified with and shall be end prices and shall basically include the value-added tax applicable in each case and shall exclude the shipping costs incurred.

Delivery limitations

Our delivery shall be subject to the condition that the supplies are sufficient. In the case of  non-availability of the goods you will be informed immediately. In the case you have already provided your return and paid the purchase price, this amount will be refunded immediately to the full extent. The mentioned delivery dates shall be without any commitment. We shall be entitled to implement partial deliveries, provided that  this is reasonable for the customer. Additional shipping costs shall be incurred in the case of explicit agreement only. 

Reservation of ownership

The delivered goods shall remain in our property until the invoice is paid in full to Jörg Helfrich, Fabian Müller &  Tillmann Müller GbR, and

Payment, maturity, default in payment

The goods shall be delivered by prepayment only. Payment by invoice shall only be possible for customers that have registered with us. The invoiced amount shall become payable upon receipt of the invoice as regards to registered customers.


The statutory warranty rights shall be applicable. Information on additional manufacturers‘ warranties can be found in the product information supplied with the goods

Privacy policy

We shall use your inventory data to process your order only. We shall save and process any  customer data in compliance with the relevant regulations of the  Federal Data Protection Acts (BDSG) and of the Tele Services Data Protection Act (TDDSG). The right of cost-free information, correction, blocking, and deletion  of your saved data shall be maintained at all times. Please contact or send your inquiry via mail or fax to Jörg Helfrich, Fabian Müller & Tillmann Müller GbR, and, Koberleweg 17, 78464 Constance. We will not pass your personal data, including your home address and email address to third parties without your explicit and at any time revocable consent. The only exceptions from the aforementioned are our service partners, who require the data to process your orders (for example postal and courier services  commissioned with the delivery and the credit institutions commissioned with the payment transaction). However, in these cases the extent of the data transmitted shall be limited to the required minimum amount.  

Final terms and conditions, place of jurisdiction

The German jurisdiction shall be applicable.